Quality Guarantee

At IncNet we are proud of our data quality

At IncNet we are proud of our data quality, but we know the goal of achieving the perfect database is ever elusive, despite our meticulous updating procedures.

We don’t tolerate incorrect data, and neither should you. IncNet will replace, refund or credit incorrect contacts that you have received – however small the quantity. In addition, we offer a complimentary service to flag contacts who have requested not to receive any future communications from you, so they can be excluded from your future orders.

Submitting records for credit and exclusion

Returned Mail – We process any returned mail for you. Simply send all return and exclusion mail pieces to the Reply Paid address below. For speediest processing, please include a Mail Return Form with your parcel.

Reply Paid
IncNet
PO Box 1358
North Ryde NSW 2113

Telemarketing – Send your telemarketing report via email to your List Broker or Client Services Executive. The report should specify the contacts that were incorrect and the telemarketer’s notations. For speediest processing, please quote the order number and delivery date in your email.

Bounced Email and Fax – Send the broadcast report via email to your List Broker or Client Services Executive. The report should specify the email addresses or fax numbers that have bounced and the reason for the bounce. Most email and fax broadcasting facilities are able to generate a broadcast report. For speedier processing, please quote the order number and delivery date in your email.

More Information

Explore the many features of IncNet b2b Marketing Lists.

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b2b Marketing Lists Features
  • IncNet covers the top 50,000 businesses and 230,000 contacts within them.
  • More than 80% of our staff is engaged in researching, updating and refining our records
  • Turnaround times are only 1 Business day for general enquiries and count revisions, and 2 Business days for data delivery.
  • Save money by renting data for a small fee or buy the data for unlimited uses.
  • IncNet will replace, refund or credit incorrect contacts that you have received